San Luis Obispo County Regional Airport Offers Passengers Nonstop Service
In a comprehensive effort to protect passengers and keep the region moving, the San Luis Obispo County Regional Airport (SBP) launched the SBP Nonstop Service health and safety program. Nonstop Service goes far beyond additional cleaning measures and is a wide-ranging plan to keep the community safe, connected, and informed when traveling through the airport.
The program name reminds the community that the airport works around the clock to provide a clean and efficient travel experience. SBP Nonstop Service focuses on the areas of health, safety, security, and community. Communications efforts inform travelers that SBP is following rigorous federal, state, and local health and safety guidelines, as well as directives from the Transportation Security Administration and the Federal Aviation Administration. Another important component is the reminder that, as an essential service provider, the airport has remained open and operational during the pandemic, ensuring that the region has maintained connectivity for business and emergency services. Finally, as stay-at-home orders are lifted across the country and air service returns to former levels, SBP’s Nonstop Service program will enable all travelers to fly safely and conveniently.
“The airport’s highest priority has always been the safety and security of our passengers,” said Kevin Bumen, A.A.E., C.A.E., Director of Airports, said in June as the program launched. “Our Nonstop Service program is a deepening of our commitment, and helps us share very clearly all of the ways we’re prepared to assist passengers when they’re ready to travel again.”
The Nonstop Service program has also been used to explain new travel procedures and best practices for minimizing the spread of germs and viruses. The airport’s popular regionally themed graphics help travelers measure social distancing in wine barrels and Cal Poly Mustangs, surfboards, and beach cruisers. And as face coverings moved from recommended items to required, the Nonstop Service signs were updated to reflect the new requirements. These graphics are located throughout the airport campus, as well as shared on the airport’s social channels and website. In-terminal audio announcements remind passengers of ways to stay safe and healthy, and the airport’s website provides updated travel information.
While the airport continues to clean and protect, graphics and communications throughout the airport make it clear that visitors to the airport are also expected to do their part, including performing frequent hand washing, maintaining social distance, and refraining from travel when feeling sick. For more details about the SBP Nonstop Service program, visit sloairport.com/nonstopservice.